Binding terms, privacy, data use, payments, refunds, shipping and contact for Zyncpro, a product of Arto Creative Studio. Kept in one public place: /terms-and-policies. Support: hi@zyncpro.com.
Effective 16 September 2026 · Last updated 21 September 2026
About Us
Zyncpro is operated by Arto Creative Studio for business owners, entrepreneurs and working professionals worldwide.
What is Zyncpro?
ZyncPro helps business owners, entrepreneurs and working professionals build a complete Digital Business Profile and portfolio — professional identity, services, products, proof and engagement actions in one permanent URL. Share it when you meet someone or through WhatsApp, email, social posts and marketing campaigns, then use business-grade analytics to understand visitor sources, engagement and campaign performance, and manage enquiries with the lead tools included in your plan. It is a Digital Business Profile and portfolio with supported marketing distribution and enquiry tools — not a single static contact block. Pro adds business-grade analytics (up to 365-day history) and Zyncpro CRM for deeper measurement and follow-up where your plan includes them.
Why Zyncpro?
Showcase your business profile & portfolio, attract enquiries, and track engagement with business-grade analytics. ZyncPro is not only for the people you meet. It is for the people you want to meet you.
Every entrepreneur should have a professional digital business profile. Zyncpro is built so one permanent URL can represent your identity, services, products and proof — when you meet someone in person and when you share the same link through WhatsApp, email, social posts, websites, signatures, Link, QR and NFC access and print materials. Standard includes essential visitor analytics with 90-day history; Pro adds business-grade analytics with up to 365-day history, lead export (within plan limits) and Zyncpro CRM on eligible plans. Zyncpro does not send bulk WhatsApp or email campaigns for you; you distribute the profile through your own channels.
Zyncpro is a software-as-a-service product. Version 1 sells prepaid digital access (1 year or 3 year Standard and Pro plans, plus optional add-ons such as Trustmark). There is no free public profile. Username claim and publishing happen only after payment is confirmed.
Arto Creative Studio is based in India. Registered / operating address: 161/100 KVB Bank Building, Mettupalayam, P.N. Road, Tiruppur, Tamil Nadu 641602, India.
Zyncpro is a product of Arto Creative Studio.
Contact Us
These details are the official contact channels for billing, support, privacy requests and payment queries.
Legal entity: Arto Creative Studio
Product: Zyncpro
Address: 161/100 KVB Bank Building, Mettupalayam, P.N. Road, Tiruppur, Tamil Nadu 641602, India
Telephone: Email is the primary support channel. Quote your account email and payment reference for faster help.
Hours: Monday to Saturday, 10am to 6pm Indian Standard Time (IST). Sunday is a holiday. We may also be closed on Indian public holidays. We acknowledge support mail within 24 hours on support days (Monday to Saturday).
By visiting this website, creating an account, ticking the acceptance box, paying for a plan, publishing a profile, or submitting an enquiry on a public profile, you confirm that you have read and agree to this document, including the Terms and Conditions, Privacy Policy, Data Usage Policy, Cancellation and Refunds Policy, Shipping Policy and Acceptable Use Policy.
If you do not agree, do not create an account or make a payment. Account registration requires an express tick-box acceptance. Completing checkout is a further confirmation that you accept these terms and the payment gateway’s checkout terms.
If you use Zyncpro for an organisation, you represent that you are authorised to bind that organisation.
Terms and Conditions
1. The service
Zyncpro provides hosted Digital Business Profile pages, account tools, visitor analytics (90-day history on Standard; up to 365-day business-grade analytics on Pro where included), lead capture (Zyncpro CRM on eligible plans), and related features described on Features and Pricing. Features depend on the active plan and add-ons. We may improve, add or retire features with reasonable notice where a change is material.
2. Eligibility
You must be at least 18 years old and able to form a contract under Indian law. You must provide a true email address and keep it verified. Trustmark is sold only for businesses registered for 5 or more years. You are responsible for proving eligibility if we ask.
3. Accounts and usernames
Email and a password of at least 10 characters are required. Mobile number is optional. A public username cannot be reserved before successful payment. System routes are reserved and cannot be claimed. You are responsible for credentials and for activity on your account.
4. Prepaid plans, not a free product
Access to a public profile is sold as a prepaid term (currently 12 or 36 months). When a subscription expires, public and workspace features controlled by that subscription stop until you renew. We do not promise that an expired username will remain available if the account stays inactive.
5. Your content and visitors
You own the professional content you upload. You grant Arto Creative Studio a worldwide licence to host, display and transmit that content so the service can operate. You must have rights to photos, logos, trademarks and text you publish. Enquiries submitted on your profile are visible to you as the profile owner; you must use them lawfully.
6. Acceptable use
You must not use the service for fraud, phishing, malware, hate, sexual content involving minors, illegal goods, spam, or to impersonate another person or brand. We may suspend or terminate accounts that break these rules, with or without a refund depending on the Cancellation and Refunds Policy.
7. Payments
Prices are shown in Indian Rupees on the pricing page. Applicable GST and other taxes will be shown at checkout when invoicing is enabled. Payments are collected by our payment gateway on our behalf. Activation is server-side after payment confirmation. The browser cannot self-activate a plan.
8. Availability, uptime and maintenance
We care about reliability. We design, host and monitor Zyncpro so that customers and visitors can depend on it for day-to-day professional use. Our operational target is 99.9% uptime over each calendar month for the core marketing site, Profile Admin workspace and published public profiles, excluding the events listed below.
That 99.9% figure is a service target we work toward in good faith — not a separate paid SLA, insurance policy, or automatic refund formula. Short interruptions can still happen. Where they do, we focus on restoring service quickly and communicating honestly.
Temporary downtime may occur for reasons including:
Scheduled maintenance — planned upgrades, database work, security patches or infrastructure moves. Where practicable we schedule these in lower-traffic windows and give advance notice on the site, in the workspace, or by email.
Emergency maintenance — urgent fixes needed to protect accounts, data integrity, payments or platform security. These may start with little or no notice.
Hosting, network or third-party outages — including DNS, CDN, email, SMS, payment gateways, cloud providers, or your own internet connection and device.
Force majeure and large-scale incidents — events outside reasonable control, including the cyber events described in section 9.
During maintenance or an incident the site, workspace, public profiles, APIs or data access may be slow, read-only, or temporarily unavailable. Credit or refund for downtime is not automatic. Persistent technical faults that stop you using what you paid for are handled under the Cancellation and Refunds Policy (including the 7 day technical money-back path where it applies). Statutory consumer rights that cannot be excluded still apply.
9. Cybersecurity, cyber attacks and incidents
Both sides share responsibility for keeping Zyncpro safe. We take reasonable technical and organisational measures (see Security and Technical Measures). You keep your password private, use a verified email, sign out on shared devices, and tell us promptly if you suspect unauthorised access.
What we do. We aim to prevent, detect and respond to malware, phishing against our brand, credential stuffing, denial-of-service (DDoS), unauthorised access, ransomware-style attacks, data integrity attacks and similar cyber threats. If a security incident affects your account or personal data, we will investigate, contain the issue, restore service as soon as reasonably practicable, and notify you and the authorities where Indian law (including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023) or other applicable law requires notice.
What you must not do. You must not attack, probe, overload, scrape abusively, bypass rate limits, attempt to decrypt or reverse-engineer security controls, introduce malware, or help others do so against Zyncpro, our customers, or our infrastructure. Such conduct is a material breach and may lead to suspension, termination, forfeiture of refund rights under the Acceptable Use rules, and reports to law enforcement.
Temporary protective measures. To protect everyone, we may temporarily throttle traffic, enable maintenance mode, require password resets, invalidate sessions, quarantine content, or take a service offline while we respond to a credible cyber threat. These steps are for safety, not punishment of honest customers.
Limits of control. No online service can promise perfect immunity from cyber attack. To the maximum extent permitted by law, Arto Creative Studio is not liable for delay, interruption, data loss or unavailability caused by a cyber attack, DDoS event, zero-day exploit, or compromise of a third-party provider that we could not reasonably prevent or stop sooner — except where the loss is caused by our proven fraud or wilful misconduct. We still owe you the duty of reasonable care described in these terms.
Responsible disclosure. If you discover a vulnerability, email hi@zyncpro.com privately with enough detail for us to reproduce it. Do not publicly exploit or disclose it before we have a reasonable chance to fix it. Good-faith researchers acting this way will not be treated as attackers.
10. Mutual responsibilities and fair dealing
These terms are meant to be fair to both sides. In plain language:
We will provide the platform with reasonable care and skill; protect personal data as described in the Privacy Policy; process payments through licensed gateways; investigate genuine access or billing problems; and treat support requests courteously within published hours.
You will give accurate account details; use the service lawfully and professionally; respect other users’ rights; keep credentials secure; cooperate reasonably when we ask for information needed to fix an issue or verify a refund; and not misuse grievance, chargeback or security channels to harass or defraud.
Together we will act in good faith during outages, disputes and security incidents — sharing facts promptly, avoiding public blame that endangers others’ security, and preferring direct support contact before escalation where that is safe and practical.
Nothing in this section reduces mandatory consumer, privacy or intermediary protections under Indian law, or your right to use Grievance Redressal.
11. International use and cross-border rules
Zyncpro is operated from India and may be accessed from other countries. By using the service internationally you agree that:
the contract is governed by the laws of India as set out under Governing Law and Disputes, unless a mandatory local consumer law that cannot be waived says otherwise for your situation;
you are responsible for complying with the laws of the place where you live or do business — including advertising, professional licensing, tax, export-control, sanctions, spam and data-protection rules that apply to your public profile and to how you contact leads;
cross-border processing of personal data follows the Privacy Policy (servers or processors may be in India or other countries with contractual and technical safeguards);
prices, taxes and checkout methods shown for your market (for example India INR versus international USD where enabled) follow our pricing and payment rules at the time of purchase;
you will not use Zyncpro where doing so would breach applicable sanctions, export restrictions or local prohibitions on the type of content you publish.
We do not provide legal advice for every country. If local law forbids a feature or a type of content, do not use that feature or publish that content. Where Indian law and another country’s mandatory rules conflict for a consumer, the mandatory rule that cannot be excluded may still protect you.
12. Liability
To the maximum extent permitted by Indian law, Arto Creative Studio is not liable for indirect, incidental, special or consequential loss, lost leads, lost profits, or reputational harm. Our aggregate liability for a paid term is limited to the fees you paid to us for that term, except where liability cannot be limited (including proven fraud or wilful misconduct).
13. Indemnity
You will indemnify Arto Creative Studio against claims arising from your profile content, your use of leads, or your breach of law or these terms.
14. Changes
We may update this document. The “Last updated” date will change. Continued use after the update is acceptance of the revised terms. Material payment or privacy changes will be highlighted on this page.
15. Termination
You may stop using the service and request account closure by emailing hi@zyncpro.com. We may suspend or close accounts for non-payment, abuse, legal risk, or prolonged inactivity. After closure, public URLs stop resolving according to our retention rules below.
16. Communications and marketing
By creating an account you agree that we may contact you at the email address and mobile number on your account. Transactional messages (verification, receipts, expiry and security notices) are part of the service and cannot be switched off while the account is open. We may also send seasonal marketing messages about Zyncpro using the data we have collected, and you may opt out of marketing at any time from the communication preference in your workspace, through the unsubscribe link, by replying STOP to a marketing SMS, or by emailing hi@zyncpro.com. Details are in the Privacy Policy.
17. Support hours
Customer support operates Monday to Saturday, 10am to 6pm Indian Standard Time (IST). Sunday is a holiday. Support may also be closed on Indian public holidays. We acknowledge support email within 24 hours on support days. Messages received on Sunday, after 6pm IST, or on a public holiday are handled on the next support day.
Privacy Policy
This Privacy Policy explains how Arto Creative Studio (“we”, “us”), as the data fiduciary for Zyncpro, collects, uses, stores and shares personal data. It is intended to meet the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Whose data we handle
Customers / account holders: people who register, pay and publish a Zyncpro.
Visitors to a public profile: people who open a profile, click contact actions, or send an enquiry.
Site visitors: people who browse the marketing website.
Data we collect
Account: email, password hash (never the raw password), optional mobile, role, verification and login timestamps.
Profile: name, designation, about text, organisations, memberships, catalogues, gallery, videos, social URLs, contact details, GSTIN you choose to publish, photos and other media you upload.
Billing: plan, amount, currency (INR), payment order ID, payment ID, payment status. We do not collect or store card number, CVV, UPI PIN or netbanking passwords.
Leads: name, mobile, email, requirement and message that a visitor types on a profile, plus a hashed visitor identifier.
Analytics: event type (view, messaging, phone, email, website, social, contact file, QR), day, hashed visitor ID, referrer host, device class. Raw IP addresses are not stored; an IP hash may be used for rate limiting, audit and abuse prevention.
Technical: session cookie, CSRF token, user agent, and security logs.
Communications: transactional email and optional SMS (verification, receipts, operational notices).
Legal bases and purposes
We process data to perform the contract (create the account, take payment, host the profile), to comply with law (tax, dispute, lawful requests), for legitimate security and fraud prevention, and with consent where you tick acceptance, submit a lead form, or allow an analytics cookie on a public profile.
Marketing communications
We may send you seasonal marketing messages using the contact details and account data we have collected — for example festival offers, renewal discounts, new feature announcements and other Zyncpro promotions. These may be sent by email, SMS or messaging apps to the address or number registered on your account.
You choose when you create the account, where Send me seasonal promotional messages is on by default. You may opt out at any time. Turn the switch off under Cover & profile → Communication preferences in your workspace, use the unsubscribe link in any marketing email, reply STOP to a marketing SMS, or email hi@zyncpro.com asking to be removed from marketing. We action opt-outs promptly and keep a suppression record so you are not added back. Opting out does not stop transactional messages you need, such as email verification, password reset, payment receipts, expiry notices and security alerts, and it does not affect your plan.
We do not send our own marketing to visitors or leads captured on a customer’s public profile, and we do not share your contact details with third parties for their marketing.
Sharing
We do not sell personal data. We share data only with:
Payment gateway — payment processing, refunds, settlements and fraud checks.
Email provider — transactional mail.
SMS provider — optional mobile messages.
Hosting and infrastructure needed to run the application and backups.
The profile owner — enquiry fields a visitor submits on that owner’s profile.
Authorities when required by Indian law.
Public profiles
Anything you publish on a live profile (name, photo, phone, messaging links, address, GSTIN, catalogues) is visible to anyone with the Link, QR and NFC. Do not publish secrets. You control section visibility from the workspace.
Retention
Account and billing records are kept for the life of the account and for a further period required for tax, accounting and dispute handling (typically up to 8 years for financial records in India). Analytics summaries follow plan limits (for example Standard versus Pro lookback). Lead records stay with the owner until deleted by the owner or on account closure according to our deletion process. Backups roll off on a short cycle.
Your rights
Subject to DPDP and other law, you may request access, correction, completion, erasure, or withdrawal of consent, and you may nominate a contact for death or incapacity. Use the workspace for profile edits. For account-wide requests email grievance@zyncpro.com. We may need to verify you. Some records must be kept for legal purposes even after erasure of the public profile.
Children
Zyncpro is not directed at children under 18. We do not knowingly create customer accounts for minors.
International access
Servers and processors may be in India or other countries. If data is processed outside India, we use contractual and technical safeguards consistent with applicable law.
Data Usage Policy
This section states, in plain language, how Zyncpro uses data day to day. It is part of the Privacy Policy.
What we use data for
Create, secure and recover your account.
Take prepaid payment, activate the matching plan or add-on, and show billing status to staff.
Host and deliver your public Digital Business Profile at your username URL.
Show you leads and analytics that belong to your profile only.
We do not sell mailing lists or lead databases to third parties.
We do not let one customer see another customer’s leads or analytics.
We do not use enquiry data to market unrelated products without a separate consent.
We do not market to a customer’s leads or profile visitors, and we do not keep sending marketing after you opt out.
We do not store card PAN, CVV or UPI secrets on Zyncpro servers.
We do not use public-profile visitor cookies to advertise across the open web.
Lead data
When a visitor sends an enquiry, they instruct us to pass their details to that profile owner. The owner becomes responsible for how those leads are contacted. Owners must honour unsubscribe and anti-spam law.
Staff access
Platform admins may access accounts to provide support, assign plans, investigate abuse or comply with law. Access is logged.
Automated processing
Rate limiting, payment signature checks, reserved-username checks and analytics counters are automated. They do not make legal or similarly significant decisions about you without human review when a dispute is raised.
Cookies and Tracking
We use a small set of cookies and similar storage:
zyncpro_session (essential, HttpOnly): keeps you signed in on the website and workspace. Lifetime follows server session settings.
CSRF token (essential, in session): protects forms from cross-site request forgery.
zyncpro_vid (analytics on public profiles): a random visitor token, hashed before storage, used to count unique views and clicks for the profile owner. It is not used for third-party advertising.
zyncpro_policy_notice (preference, first-party cookie + local storage): remembers that you accepted the public cookie notice on this device for up to 12 months, then we may ask again.
You can block cookies in your browser. Essential cookies are required for login and checkout. Blocking zyncpro_vid reduces the accuracy of a profile owner’s analytics; the profile still works.
Cancellation and Refunds
This is the Cancellation and Refunds Policy for Zyncpro. It applies to every payment collected for our prepaid digital plans and add-ons. It is written to be fair to both sides: you are protected for 7 days if a technical fault on our side stops you from using what you paid for, and after those 7 days a delivered digital licence is final.
7 day money-back guarantee* (technical reasons only)
We offer a 7 day money-back guarantee on a plan payment. The guarantee exists for one purpose: to protect you when a genuine technical fault in Zyncpro prevents you from using the core service and we are unable to resolve it. It is not a free trial, a satisfaction guarantee, or a change-of-mind window.
A refund under the guarantee is available when all of the following are true:
you report the problem in writing to hi@zyncpro.com from your registered email within 7 calendar days of the successful payment, quoting the payment reference;
the problem is a verified technical defect on our side — for example the paid plan is not activated, an available username cannot be claimed, the published profile does not load, or a feature included in your plan does not function;
you give us reasonable cooperation to reproduce it (profile URL, screenshots, device and browser details) and allow us up to 7 calendar days from your report to deliver a fix or a working alternative; and
the defect remains unresolved after that period, or we confirm in writing that we cannot resolve it.
Where these conditions are met we refund 100% of the amount paid for the affected plan, cancel the related activation, and initiate the refund to the original payment method within 5 to 7 working days of confirming the case.
*The guarantee does not cover the following, which are not technical faults in Zyncpro:
change of mind, a decision not to use the service, or moving to another provider;
features that are not part of your plan, or requests for custom development;
problems caused by your device, browser, internet connection, NFC hardware, DNS, email or SMS provider, or another third-party service;
content or media you uploaded, edited or deleted yourself, and access lost by sharing your credentials;
brief interruptions during scheduled or emergency maintenance, protective measures during a cyber incident, or any defect we resolve within the response window described above;
accounts suspended or closed for breach of the Acceptable Use Policy, chargeback abuse or fraud.
Unused service inside the 7 day window
Separately from the technical guarantee, and as a goodwill measure, you may ask for a full refund within 7 calendar days of the successful payment if all of the following are true:
you have not claimed a username; and
you have not published a public profile; and
no Trustmark or other add-on has been issued against that payment.
Email hi@zyncpro.com from the registered address with the payment reference. Once the refund is initiated, any pending activation is cancelled.
No refund after 7 days
After 7 calendar days from the date of the successful payment, no refund is available, in whole or in part, for a plan or an add-on. By that point the digital licence has been made available to you and the service is treated as delivered. In particular, refunds are not available for:
unused days remaining on a 1 year or 3 year term — terms are not refunded pro-rata;
a username that has been claimed or a profile that has been published;
Trustmark, extra year, featured listing, extra gallery, messaging catalogue boost and similar add-ons once assigned or displayed;
change of mind after you have used workspace tools, uploaded media or collected leads;
accounts terminated for breach of the Acceptable Use Policy, chargeback abuse or fraud;
downtime within the availability target and exclusions in Terms and Conditions section 8, since credit or refund for interruption is not automatic.
Support does not end when the refund window closes. Technical problems reported after 7 days are still investigated and fixed as part of your plan; the remedy is repair of the service, not a refund.
How to cancel
There is no auto-renewing mandate in Version 1, so nothing needs to be cancelled to stop a future charge. A plan simply ends on its stated expiry date unless you buy another term. You may request account closure at any time by emailing hi@zyncpro.com. Closure stops future use; by itself it does not create a refund.
Failed, cancelled or duplicate payments
These are corrections rather than refunds, and the 7 day limit does not apply to them. If the payment gateway does not capture a payment, you are not charged for that attempt. If an amount is captured twice for the same order, or is captured for an order we never provisioned, we refund the duplicate or unprovisioned amount in full to the original payment method, usually within 5 to 7 working days after we confirm the case. Bank, card network or UPI processing may add a short further delay.
Chargebacks
Please contact hi@zyncpro.com before raising a dispute with your bank; most issues are resolved faster directly. If you open a chargeback, we may pause the account until the dispute is closed, and we will submit our transaction and activation records to the gateway. Unwarranted chargebacks may lead to termination without refund.
How refunds are paid
Approved refunds are initiated by us through the payment gateway to the original instrument (card, UPI, netbanking or wallet). We do not refund in cash, to a third-party account, or as service credit unless you ask for credit and we agree in writing. Payment gateway or bank charges that are not returned to us may be deducted where the law allows. GST invoices, when issued, are adjusted as required by GST law.
Your statutory rights
Nothing in this policy removes rights you have under Indian law, including the Consumer Protection Act, 2019 and the rules for e-commerce, that cannot be excluded by agreement. Where a refund is required by law or by the payment gateway’s rules, that requirement prevails over the timelines above. Unresolved complaints can be escalated through Grievance Redressal.
Shipping Policy
Zyncpro is a digital product. Version 1 does not sell or courier physical goods, printed cards, or NFC hardware. There is no shipping charge and no delivery address is required for the software service.
Electronic delivery
After the payment gateway reports a successful payment, our server activates the prepaid plan. This is usually immediate and in any event targeted within 24 hours.
You receive access by signing in to the workspace with your verified email. A username may then be claimed and the public Link, QR and NFC-ready profile become the “delivery” of the product.
No app install is required for visitors to view a published profile.
Failed delivery
If payment is successful but access is not enabled within 24 hours, email hi@zyncpro.com with the payment reference. We will activate the plan or refund according to the Cancellation and Refunds Policy.
Future physical accessories
If Arto Creative Studio later sells physical NFC cards or merchandise, a separate shipping policy (carrier, timeline, geography, damaged-in-transit) will be published before those SKUs are offered. Until then, this digital-only Shipping Policy applies.
Acceptable Use Policy
You must not use Zyncpro to:
break Indian or other applicable law;
infringe copyright, trademark or publicity rights;
publish malware, phishing pages, or deceptive payment pages;
traffic in illegal drugs, weapons, or sexual content involving minors;
harass, dox or threaten others;
send unsolicited bulk messages using leads or contact details collected on the platform;
probe, overload or bypass security, rate limits or reserved routes;
resell the service as a white-label without a written agreement.
We may remove content, suspend usernames, or report conduct to authorities. Public profiles that stay in draft are not listed; published cards are your responsibility.
User Content and Public Profiles
You are the publisher of your profile. Arto Creative Studio is an intermediary for user-generated professional content under applicable Indian intermediary rules. We do not fact-check every claim on a profile. Trustmark is a paid badge for eligible registered businesses; it is not a government certification.
If you believe a profile infringes your rights, email grievance@zyncpro.com with the URL, your contact details, and a statement of the claim. We will review and may hide or remove content where the complaint is credible.
Payments
All online collections for Zyncpro are processed by a licensed payment gateway / payment aggregator appointed by Arto Creative Studio. During checkout you may use cards, UPI, netbanking, wallets and other methods enabled on that gateway account.
We do not see or store your full card number, CVV or UPI PIN.
The payment gateway’s terms and privacy policy also apply to the payment session.
Orders are created server-side. Payment signatures and server notifications are verified before a plan is marked paid.
Settlements from the payment gateway to Arto Creative Studio follow the gateway’s settlement cycle, which is separate from when your access is turned on.
Currency is INR. International cards, if enabled later, still settle under the gateway’s rules.
Keep your payment reference for invoices, refunds and support.
If checkout fails, no licence is granted. Retry from the workspace or contact hi@zyncpro.com.
Subscriptions, Add-ons and Account Status
Plans currently offered (amounts are listed on /pricing and may change): 1 Year Standard, 1 Year Pro, 3 Year Standard, 3 Year Pro. Add-ons may include extra year, featured listing, extra gallery, messaging catalogue boost, and Trustmark (3 year pack only, for businesses registered 5+ years).
Staff may assign or extend a plan for support or corrections. An active subscription is required before a public profile can be created. Analytics depth and catalogue limits follow the plan. Pro includes full analytics and Zyncpro CRM as described on the site.
Security and Technical Measures
We take a defence-in-depth approach so that ordinary use of Zyncpro stays reasonably safe for both account holders and visitors. Measures include:
Passwords are stored as one-way hashes, not as recoverable text.
Sessions use HttpOnly cookies; CSRF tokens protect state-changing forms.
Public media is served through application routes, not as raw PHP uploads.
Payment notifications require a valid gateway signature.
Rate limiting applies to sensitive public actions such as enquiry forms and login attempts.
Visitor identifiers in analytics are hashed; raw IPs are not kept in analytics tables.
Bot and abuse checks on public forms reduce automated account and spam attacks.
Staff access to customer data for support or investigation is limited by role and is logged.
You should use HTTPS on the live domain, a unique password, and a verified email.
No method is perfectly secure. Cyber threats evolve. Notify hi@zyncpro.com immediately if you suspect unauthorised access, and see Terms and Conditions sections 8–10 for uptime, incident response and mutual safety duties.
Grievance Redressal
In line with the Information Technology Act, 2000, the Intermediary Guidelines, and the DPDP Act, 2023:
Grievance Officer: Grievance Officer, Arto Creative Studio
We acknowledge grievances within 24 hours on support days (Monday to Saturday, 10am to 6pm IST; Sunday is a holiday) and aim to resolve them within 15 days of receipt, or sooner where payment access is blocked. Include your name, registered email, username if any, payment reference if relevant, and a clear description of the issue.
Affiliate Programme Terms
Programme version 2026-10-19 · Effective 19 October 2026 · Part of the Zyncpro Terms & Policies
These Affiliate Programme Terms (“Affiliate Terms”) form a binding agreement between you (“Affiliate”, “you”) and Arto Creative Studio (“we”, “us”) for the Zyncpro affiliate / referral partner programme. They sit alongside the general Terms and Conditions, Privacy Policy and Acceptable Use Policy. If you do not agree, do not register as an Affiliate or share a referral link.
1. Plain-language summary
You share your unique referral link or code. Eligible sign-ups and first paid subscriptions may earn fixed INR commissions (see section 4).
Referral attribution window: 45 days from referral / signup.
Commission eligibility: the referred customer’s first paid subscription only, purchased within that window.
Commissions are held for 45 days after the qualifying payment, then approved and credited on the 25th monthly credit cycle. Credited amounts must be withdrawn within 365 days or they expire.
No referral limit: unlimited sign-ups and qualifying purchases via your personal link. No maximum earn limit — high-volume partners may earn very large monthly totals once approvals complete.
Each month, up to ₹75,000 of approved earnings is credited automatically on the credit cycle. Amounts above that in a month stay approved and are credited after manual review when you email hi@zyncpro.com.
Minimum withdrawal ₹2,000.
We may pause, change or end the programme with reasonable notice where practicable. Fraud or misuse ends participation immediately.
Signing up at /affiliate/signup requires an express tick-box acceptance of these Affiliate Terms.
2. Nature of the relationship
You are an independent contractor / marketing partner, not an employee, agent, joint venturer or franchisee of Arto Creative Studio. You have no authority to bind Arto Creative Studio, collect payments for us, or make warranties about Zyncpro beyond our published materials. Nothing in these Affiliate Terms creates a partnership under Indian partnership law.
3. Eligibility and account
You must be at least 18 years old, capable of forming a contract under Indian law, and provide accurate contact details. One partner identity per person or legal entity unless we approve otherwise in writing. You may join with a dedicated Affiliate account, or with your existing Profile Admin customer login (same email and password). Profile Admin access and the partner portal share that login; joining the partner programme does not convert or replace your Profile Admin account.
4. How referrals work
We issue a unique code and share URL. Using your personal referral link or code, there is no limit on sign-ups or qualifying purchases — you may refer as many customers as you can and earn on every eligible first paid subscription. Attribution, eligibility, product scope, country filters and reward types are defined in our systems and may differ by staff campaign codes (those campaign codes may use a lower claim cap — platform ceiling 100 for campaign codes only). Personal partner codes are unlimited. Rewards are only due after our server confirms a qualifying event (for example a successful paid checkout where the programme rules say so). Browser cookies or client-side claims alone are not enough.
Earning volume. There is no cap on how much you can earn. Each calendar month, approved earnings up to ₹75,000 are moved to your withdrawable balance automatically on the 25th credit cycle. Totals above that threshold in the same month are not forfeited: they remain approved and are credited after manual review when you contact us at hi@zyncpro.com (include your partner email, month and approximate amount). Partners with very high volume (for example ₹1,000,000 or more in a month) follow the same rule — automatic credit up to the threshold, then email approval for the balance.
Attribution window. A referred customer must complete a qualifying first paid subscription purchase within 45 calendar days of referral attribution (signup with your link or code). After that window, the claim expires and no commission or programme reward is due for a later purchase under that attribution.
Commission eligibility. Programme commission applies to the referred customer’s first paid subscription only. Renewals, upgrades after the first paid term, and later purchases do not create a new commission under the same attribution unless a specific campaign says otherwise in writing.
Plan commissions (INR). Subject to these rules, you earn the fixed commission below on the customer’s first qualifying paid subscription within the 45-day window. Amounts are controlled by our server records (Super Admin may update them prospectively).
Plan
Customer price (INR)
Your commission (INR)
1 Year Standard
₹999
₹70
1 Year Pro
₹1,599
₹110
3 Year Standard
₹2,499
₹175
3 Year Pro
₹3,599
₹250
Self-referrals, duplicate accounts, fake identities, incentivised spam, trademark bidding on “Zyncpro” or “Arto Creative Studio” without permission, malware, phishing, or any breach of the Acceptable Use Policy are prohibited. We may reject claims, reverse rewards and suspend or terminate your account for suspected abuse.
Privacy in the portal. Claim lists show masked email addresses (first and last character of the mailbox name and of the domain label) plus signup and purchase dates only. Do not attempt to recover or publish full identities of referred users.
5. Earnings, withdrawals and expiry
INR wallet. Plan commissions are tracked in INR in the Affiliate portal. They are not credited to your bank automatically — you request withdrawal once your available balance meets the minimum.
Hold and credit. New plan commissions start in a pending state for 45 days while we confirm the payment is not refunded or reversed. Approved amounts are credited to your withdrawable balance on the 25th of each month (programme credit cycle). Each calendar month, up to ₹75,000 of approved earnings is credited automatically; any additional approved balance in that month is credited only after manual review when you email hi@zyncpro.com — there is no maximum on total earnings.
Expiry. Credited earnings that are not withdrawn expire after 365 calendar days from credit, unless a specific campaign states otherwise. Amounts already in an approved withdrawal request do not expire while processing.
Withdrawals. Minimum withdrawal ₹2,000. Settlement is processed on working days within approximately 7 working days after validation, subject to applicable fees or tax withholding when enabled.
Adjustments. We may reverse or adjust earnings for refunds, chargebacks, fraud, duplicate attribution or clerical error. Adjustments are audited.
6. Other rewards
Where a campaign grants plan access days, checkout discounts or similar benefits, those rewards follow the same grant rules as the rest of Zyncpro (including that subscription end dates are not silently rewritten; extensions are granted as new entitlement rows where applicable). Discounts never reduce a payable amount below zero.
7. Taxes
You are solely responsible for any taxes, filings or registrations that apply to rewards you receive under local law. If Indian or other tax rules require us to collect information or withhold amounts, you will cooperate. We may withhold or pause rewards until required documentation is received.
8. Marketing rules
You must market honestly. Do not present yourself as Zyncpro support or official sales staff. Do not send unsolicited bulk messages that violate Indian telecom or IT rules. Paid ads must comply with platform policies and must not use our logos or brand names in a misleading way. We may require takedown of non-compliant creatives.
9. Privacy
Personal data you provide as an Affiliate, and limited data about referred customers needed to operate claims (for example hashed identifiers and status), are processed under our Privacy Policy and Data Usage Policy. Do not scrape or store personal data of referred users beyond what our portal shows for programme operation.
10. Programme changes and termination
We may change reward rates, eligible products, automatic credit thresholds, or these Affiliate Terms. Material changes will update the “Last updated” date on this page and the programme version shown at signup. Continued use of the Affiliate portal after a material change is acceptance of the revised Affiliate Terms; if you disagree, stop using the programme and email hi@zyncpro.com to close the Affiliate account.
Either party may end participation at any time. We may suspend immediately for legal risk, non-payment elsewhere on our platform, or breach. On termination, uncredited approved earnings follow the normal credit cycle; withdrawable balances remain subject to expiry rules and may be cancelled if termination is for cause (fraud or material breach).
11. Liability
The programme is provided on an “as available” basis. To the maximum extent permitted by Indian law, Arto Creative Studio is not liable for lost opportunity, lost profits, or indirect or consequential loss arising from the Affiliate programme. Our aggregate liability connected to these Affiliate Terms is limited to the greater of (a) the documented monetary value of rewards actually redeemed by you in the three months before the claim, or (b) INR 5,000, except where liability cannot be limited (including proven fraud or wilful misconduct by us).
12. Indemnity
You will indemnify Arto Creative Studio against claims arising from your marketing, your misuse of referral links, or your breach of law or these Affiliate Terms.
13. Governing law
These Affiliate Terms are governed by the laws of India. Courts at Tiruppur, Tamil Nadu, India have exclusive jurisdiction, without prejudice to any mandatory consumer forum that Indian law may allow for eligible consumers. Disputes about programme operation should first be raised with hi@zyncpro.com; grievances may also use the Grievance Redressal channel.
14. Acceptance
Creating an Affiliate account, ticking the acceptance box, or continuing to use the Affiliate portal after being shown these Affiliate Terms constitutes electronic acceptance under the Information Technology Act, 2000. The accepted programme version is stored with your Affiliate record.
These terms are governed by the laws of India. Subject to any mandatory consumer forum or right that Indian law (or, where it cannot be waived, the law of your habitual residence) preserves for you, courts at Tiruppur, Tamil Nadu, India have exclusive jurisdiction over disputes arising from this document or your use of Zyncpro.
International customers. Access from outside India does not change the governing law of this contract. Conflict-of-laws rules that would point to another country’s law are disapplied to the fullest extent allowed. Mandatory local consumer, privacy or e-commerce protections that cannot be excluded by agreement remain available to you where they apply.
Force majeure. Neither party is in breach for delay or failure caused by events beyond reasonable control, including natural disaster, war, terrorism, epidemic, government action, widespread internet or power failure, labour dispute affecting a critical supplier, or a cyber attack / DDoS event that could not reasonably be prevented. The affected party should resume performance as soon as practicable. This clause does not excuse payment already due for a successfully delivered prepaid term, and it does not remove statutory rights that cannot be waived.
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